East Carolina University


  • Greenville, NC
  • Enrollment: 27,000
  • Number of Funds: 200
  • AcademicWorks Customer Since 2014

Problem: Multiple Applications, Multiple Spreadsheets

Every college department at East Carolina University (ECU), in Greenville, NC, had its own scholarship application, which the University Scholarship office tracked using spreadsheets. Students seeking scholarships had to visit individual departments to identify opportunities. With so many different applications and awards, staff and students found the entire process challenging from start to finish.

“East Carolina University serves a large population of first-generation college students,” said Melonie Bryan, Director of University Scholarships at East Carolina University. “It was extremely important to simplify the application and awarding process, because calculating the amount owed after any scholarships and financial aid were awarded was very difficult for students and their parents.”

AcademicWorks Creates a Campus-wide Scholarship System

East Carolina decided on AcademicWorks because it was the only solution available that provided the integration and flexibility required to address college and departmental awards. With AcademicWorks fully integrated, students will access all scholarship opportunities across campus from a single website. In the first year, 250 different campus-based scholarships were awarded via AcademicWorks. Additional scholarships will be integrated into the AcademicWorks solution for the 2016-2017 scholarship cycle.

Key student record data is automatically imported from Banner® by Ellucian on a nightly basis. The application and import data are used to automatically match students against available scholarships, eliminating the spreadsheets and staff time associated with manual assignment.

Improved Student, Staff, and Parent Experience

Within the first year of introducing AcademicWorks, East Carolina has already seen significant improvements to the scholarship process for both students and administrators. Over 2,800 ECU students completed the online scholarship process in the first year of use.

The large pool of applicants and simplified process made it much easier for the scholarship office to award the most qualified students. “I was recently able to award 90 scholarships and notify students all in one day,” said Bryan. “Before AcademicWorks, the awarding process alone would take me several days. I would then have to send the award letters out through campus mail,” she continued.

“This year, we are looking forward to sending out a single, consolidated award package for students and parents to get a clear understanding of exactly how much is owed to the school after financial aid and scholarships,” said Bryan.

But her favorite part of the improved scholarship experience? “I have actually received thank-you letters from students and parents complementing the new system,” she said.

Simplify Scholarship Management

AcademicWorks improved the way East Carolina University manages their scholarships. Please contact us to see how we can assist your campus.